Pete Zaitcev ([info]zaitcev) wrote,
@ 2008-04-14 15:25:00
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Unpleasant mass updates

Mass updates to Bugzilla have a few unpleasant side effects:

  • Unless they're done by DKL with direct access to the database, they generate a lot of e-mail which buries actual updates.
  • They destroy the usability of queries for "bugs modified in the last 60/45/30 days". It's a useful trick I learned from Arjan. But now all kernel bugs are recently modified.

The idea, I guess, is that developer has to rescan relevant bugs and either work on them, push them into NEEDINFO, or close them. If hackers are dilligent about it, auto-closer is harmless [and also, unnecessary -- ed]. In reality though, it just does not work that way [and the very existence of auto-closer is the proof -- ed]. At certain point, I started making extra-Bugzilla lists of bugs which look realistic to work on (e.g. have an active submitter who cooperates, for one thing). The rest just rots. I don't even have cycles to push WONTFIX on them (or, actually, I have time to close, but I don't want to deal with the fallout, so I just pretend not to see them -- the task made easier by the mass-update and the resulting mail avalanche).

P.S. My list of bugs is, like, 10 to 50 times smaller than Chuck's and DaveJ's. I don't understand how they cope. It seems impossible to me, so there must be some trade secret good kernel monkeys know.



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[info]taarna
2008-04-15 07:21 pm UTC (link)
The bug tracking we use at work does not have a GUI interface for changing multiple bugs at once so I used to do it directly in the DB. That stopped because folks complained about not getting the messages so some poor PM has to change maybe 100 bugs by hand individually at various stages of the release process. Lame.

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[info]zaitcev
2008-04-15 08:03 pm UTC (link)
Certainly different competing constituencies exist around each such system, including yours and ours. I only represent my view here.

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