Seen an amusing blog post today on the topic of the hideous debacle that is Google Fi (on top of being a virtual network). Here's the best part though:
About a year ago I tried to get my parents to switch from AT&T to Google Fi. I even made a spreadsheet for my dad (who likes those sorts of things) about how much money he could save. He wasn’t interested. His one point was that at anytime he can go in and get help from an AT&T rep. I kept asking “Who cares? Why would you ever need that?”. Now I know. He was paying almost $60 a month premium for the opportunity to able to talk to a real person, face-to-face! I would gladly pay that now.
Respect your elders!